Privacy Policy

Last updated: June 2026

Kelaty ("we", "us", "our") is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit kelaty.com or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, postal address, and phone number when you place an order or contact us
Payment information (processed securely — we do not store card details)
Account information if you create an account with us
Communications you send to us

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and how you arrived at our site.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you about your order or enquiry
Send marketing communications where you have opted in
Improve our website and customer experience
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business (such as delivery couriers and payment processors), who are obligated to keep your data confidential and secure.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including for legal and accounting requirements.

5. Your Rights

Under GDPR and UK data protection law, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us at info@kelaty.com.

6. Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic. You can control cookie settings through your browser.

7. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@kelaty.com.